Pet Care & Client Experience Coordinator

VCA Inc.; Texas; On-site; USD 21,201 - 27,097; Part time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Job summary

VCA Inc. is looking for a Client Service Coordinator to drive client and pet flow through the hospital. In this role, you'll maximize service productivity while providing excellent client care and fostering a friendly atmosphere. Key responsibilities include managing client interactions, educating about services, and ensuring efficient operations.

The ideal candidate will have strong communication skills, a high school diploma, and at least one year of customer service experience. Competitive hourly wages and comprehensive benefits are offered.

Qualifications

• Must have at least 1 year of related customer-service experience.
• Comfortable using Microsoft Office applications.
• Ability to multi-task and handle stressful situations.

Responsibilities

• Maximize client flow and ensure superior service.
• Educate clients about veterinary services and wellness plans.
• Assist clients with information and documentation.

Skills

Customer Focus

Communication Skills

Client Service Skills

Organizational Ability

Problem Solving

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. is looking for a Client Service Coordinator to drive client and pet flow through the hospital. In this role, you'll maximize service productivity while providing excellent client care and fostering a friendly atmosphere. Key responsibilities include managing client interactions, educating about services, and ensuring efficient operations.

The ideal candidate will have strong communication skills, a high school diploma, and at least one year of customer service experience. Competitive hourly wages and comprehensive benefits are offered.