Pet Hospital Client Experience Coordinator

VCA Inc.; Waco (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off

Top-Tier Mental Health & Wellbeing Resources

Paid Parental Leave

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts on products and services

Job summary

VCA Inc. is seeking a Client Service Coordinator in Waco, Texas. This role primarily involves maximizing the productivity of the veterinary medical team, ensuring smooth communication with clients, and coordinating care in an efficient manner.

The ideal candidate will have strong customer service skills and a background in a related field. Benefits include comprehensive medical insurance, retirement plans, paid time off, and more. This is a full-time position with potential for over 40 hours per week.

Qualifications

• High School Diploma or equivalent preferred.
• At least 18 years old for duties involving radiography and radioactive substances.
• One year of related experience; customer service preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Provide exceptional service and educate clients about pet health.
• Manage finances and maintain accurate balances.

Skills

Customer Focus

Communication Skills

Client Service Skills

Time Management

Mathematical ability

Education

High School Diploma or equivalent

Medical background (veterinary technician, human healthcare, pharmaceutical)

Tools

Microsoft Word

Excel

Access

Outlook

Job description

VCA Inc. is seeking a Client Service Coordinator in Waco, Texas. This role primarily involves maximizing the productivity of the veterinary medical team, ensuring smooth communication with clients, and coordinating care in an efficient manner.

The ideal candidate will have strong customer service skills and a background in a related field. Benefits include comprehensive medical insurance, retirement plans, paid time off, and more. This is a full-time position with potential for over 40 hours per week.