Pet Care Client Services Specialist

VCA Inc.; Portland (OR); On-site; USD 22,950 - 32,166; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans with company match

Paid Time Off and Holidays

Top-Tier Mental Health Resources

Continuing Education Allowance

Job summary

VCA Inc. is seeking a Client Service Coordinator in Portland, Oregon, to enhance client and pet experiences in our hospital. You will manage client flow, educate on services, and ensure excellent communication between clients and the veterinary team.

The ideal candidate must have customer service experience and strong communication skills, while being able to manage multiple tasks efficiently. This position offers a chance to be part of a dedicated team that values client relationships and pet care.

Qualifications

• One year of related customer-service experience preferred.
• Medical background with medical terminology training preferred.
• Ability to multi-task and shift attention among multiple tasks without loss of accuracy.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about services and health needs.
• Assist clients with documentation and appointment scheduling.

Skills

Customer Focus

Client Service Skills

Communication Skills

Problem-solving Skills

Mathematical Ability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

VCA Inc. is seeking a Client Service Coordinator in Portland, Oregon, to enhance client and pet experiences in our hospital. You will manage client flow, educate on services, and ensure excellent communication between clients and the veterinary team.

The ideal candidate must have customer service experience and strong communication skills, while being able to manage multiple tasks efficiently. This position offers a chance to be part of a dedicated team that values client relationships and pet care.