Pet Client Experience Coordinator

VCA Inc.; United States; On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth plans with company match

Paid Time Off and Holidays

Job summary

VCA Inc. is looking for a Client Service Coordinator to enhance the client experience by driving the flow of clients and pets through the hospital. This role is key in maximizing productivity and ensuring exceptional service communication with clients.

The ideal candidate will possess strong leadership and communication skills, with responsibilities including educating clients about pet health and managing appointments. This position offers a competitive pay range and comprehensive benefits, including medical and dental insurance, retirement plans, and paid time off.

Qualifications

• Ability to multi-task under distracting conditions.
• Excellent written and verbal communication skills in fluent English.
• Strong organizational ability and systematic approach.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the number of pets seen by the hospital team.
• Educate clients about Optimum Wellness Plans and hospital services.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

VCA Inc. is looking for a Client Service Coordinator to enhance the client experience by driving the flow of clients and pets through the hospital. This role is key in maximizing productivity and ensuring exceptional service communication with clients.

The ideal candidate will possess strong leadership and communication skills, with responsibilities including educating clients about pet health and managing appointments. This position offers a competitive pay range and comprehensive benefits, including medical and dental insurance, retirement plans, and paid time off.