Pet Hospital Client Experience Coordinator

Banfield Pet Hospital; High Desert (NM); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

401(k) and Roth retirement plans

Job summary

Banfield Pet Hospital in Albuquerque, NM is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and support a busy veterinary team. You will promote services, greet clients, and educate them on pet health while ensuring efficient operation.

The role emphasizes high-quality customer care, effective communication, and teamwork with veterinarians and staff to support wellness plans. Weekend/evening hours may apply, with a comprehensive benefits package.

Qualifications

• High School Diploma preferred.
• Must be at least 18 years old to perform duties involving radiography (x-ray).
• One year related experience preferred in customer service.
• Medical background or veterinary terminology training preferred.

Responsibilities

• Move clients and pets through the hospital to maximize productivity.
• Provide exceptional service; welcome clients and educate them about pet health.
• Assist with documentation, enter pet information, and issue invoices.
• Schedule appointments and dispense prescriptions per veterinary instructions.

Skills

Customer service experience

Communication skills

Administrative skills

Pet care familiarity

Education

High School Diploma

Job description

Banfield Pet Hospital in Albuquerque, NM is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and support a busy veterinary team. You will promote services, greet clients, and educate them on pet health while ensuring efficient operation.

The role emphasizes high-quality customer care, effective communication, and teamwork with veterinarians and staff to support wellness plans. Weekend/evening hours may apply, with a comprehensive benefits package.