Pet Hospital Client Experience Coordinator

VCA Inc.; Concord (NH); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. is seeking a Client Service Coordinator to ensure an exceptional experience for clients and pets at Banfield Pet Hospital, Concord, NH. This role involves driving client flow, maximizing team productivity, and providing educational resources to pet owners.

The ideal candidate will have a strong customer service background and be comfortable around a variety of pets, in a role that may require weekends and evenings. The position offers a competitive hourly wage and a comprehensive benefits package.

Qualifications

• 1 year related experience with customer service preferred.
• Medical background or training in medical terminology is preferred.
• Must be at least 18 years old for specific duties.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize productivity of the veterinary medical team.
• Educate clients about pet health needs and services.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Job description

VCA Inc. is seeking a Client Service Coordinator to ensure an exceptional experience for clients and pets at Banfield Pet Hospital, Concord, NH. This role involves driving client flow, maximizing team productivity, and providing educational resources to pet owners.

The ideal candidate will have a strong customer service background and be comfortable around a variety of pets, in a role that may require weekends and evenings. The position offers a competitive hourly wage and a comprehensive benefits package.