Pet Care & Client Experience Coordinator

VCA Inc.; Burnsville (MN); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) and Roth retirement plans

Paid Time Off and Holidays

Continuing Education Allowance

Three Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. is seeking a Client Service Coordinator to maximize productivity and ensure effective communication at Banfield Pet Hospital in Burnsville, Minnesota. This role involves driving client and pet flows while providing exceptional service.

The ideal candidate will possess a high school diploma, have strong customer service skills, and be comfortable working with various pets. Flexible hours, including weekends, may be required.

Qualifications

• At least 18 years old to perform duties involving radiography.
• One year of related experience with customer service preferred.
• Background in veterinary technician, human healthcare, or similar preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Actively recruit new clients and promote hospital services.
• Maximize the number of pets seen by the hospital team.
• Provide exceptional service to clients and pets.
• Conduct administrative functions as necessary.

Skills

Customer service

Communication

Time management

Education

High School Diploma or equivalent

Job description

VCA Inc. is seeking a Client Service Coordinator to maximize productivity and ensure effective communication at Banfield Pet Hospital in Burnsville, Minnesota. This role involves driving client and pet flows while providing exceptional service.

The ideal candidate will possess a high school diploma, have strong customer service skills, and be comfortable working with various pets. Flexible hours, including weekends, may be required.