Pet Hospital Client Experience Coordinator

VCA Inc.; Chicago (IL); On-site; USD 23,322 - 29,797; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health Resources

Job summary

VCA Inc. is seeking a Client Service Coordinator for their Banfield Pet Hospital in Chicago. The CSC is responsible for ensuring efficient client flow, maximizing team productivity, and educating clients about services. The ideal candidate will have strong customer service skills and a willingness to engage with pets.

The role offers opportunities for professional growth and a range of comprehensive benefits, including medical coverage and flexibility for family needs.

Qualifications

• Must be at least 18 years old to perform duties involving radiography.
• One year of related experience required, customer service preferred.
• Medical background or training in veterinary technology is preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Promote hospital services to recruit new clients.
• Maximize productivity of the veterinary medical team.

Skills

Customer service experience

Medical terminology

Ability to confidently interact with pets

Education

High School Diploma or equivalent

Job description

VCA Inc. is seeking a Client Service Coordinator for their Banfield Pet Hospital in Chicago. The CSC is responsible for ensuring efficient client flow, maximizing team productivity, and educating clients about services. The ideal candidate will have strong customer service skills and a willingness to engage with pets.

The role offers opportunities for professional growth and a range of comprehensive benefits, including medical coverage and flexibility for family needs.