Veterinary Client Experience Coordinator

Banfield Pet Hospital; Dayton (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) & Roth IRA

Paid time off

Life insurance

Disability insurance

FSA/HSA

Parental leave

CE allowance

Back-up care

Pet wellness plans

Exclusive discounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to help move clients and their pets through the hospital, support the veterinary team, and ensure clear communication with clients and staff in a friendly, efficient setting.

The CSC role focuses on maximizing clinic productivity, delivering excellent guest service, and encouraging client referrals while maintaining high standards of care and teamwork.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Coordinate care and communication among clients and associates.
• Maintain a friendly, welcoming, efficient environment to encourage return visits.

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to help move clients and their pets through the hospital, support the veterinary team, and ensure clear communication with clients and staff in a friendly, efficient setting.

The CSC role focuses on maximizing clinic productivity, delivering excellent guest service, and encouraging client referrals while maintaining high standards of care and teamwork.