Pet Hospital Client Concierge

Banfield Pet Hospital; Watchung (NJ); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Retirement plan with match

Paid time off

Wellbeing resources

Pet care discounts

Job summary

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow through the hospital and support the veterinary team. This role emphasizes friendly, informative service and promoting wellness plans to clients.

The CSC will assist with onboarding, documentation, and scheduling, ensuring accurate records and efficient operations. Weekend hours are required to meet hospital needs.

Qualifications

• High School Diploma or equivalent preferred.
• One year related experience preferred.

Responsibilities

• Drive flow of clients and pets through the hospital to maximize productivity.
• Provide professional, efficient service and educate clients about pet health.
• Assist with documentation, pet history, and scheduling appointments.
• Dispense prescriptions per veterinarian's instructions and handle invoices.
• Manage finances and perform opening/closing procedures.

Skills

Communication skills

Client service skills

Time management

Organizational ability

Problem solving

Initiative

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospital is seeking a Client Service Coordinator to drive client and pet flow through the hospital and support the veterinary team. This role emphasizes friendly, informative service and promoting wellness plans to clients.

The CSC will assist with onboarding, documentation, and scheduling, ensuring accurate records and efficient operations. Weekend hours are required to meet hospital needs.