Compassionate Veterinary Receptionist & Care Coordinator

All-Star Veterinary Clinic, LLC; Westfield, Northern (IN, KY); Hybrid; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Life Insurance

Disability coverage

EAP (Employee Assistance Program)

Discounted pet care

Job summary

Mission Pet Health is seeking an on-site Receptionist to be the first point of contact for clients, manage the phone system, greet visitors, and support daily clinic operations. You will handle scheduling, record-keeping, and payment processing with a compassionate approach toward animals and their families.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced veterinary environment.

Qualifications

• Must have a passion for providing excellent customer service.
• Excellent communication and ability to stay calm under pressure.
• Strong organizational skills and ability to multitask in a fast-paced setting.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and schedule appointments.
• Handle financial transactions and support seamless hospital operations.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Flexible schedule

Tools

Vet software

Job description

Mission Pet Health is seeking an on-site Receptionist to be the first point of contact for clients, manage the phone system, greet visitors, and support daily clinic operations. You will handle scheduling, record-keeping, and payment processing with a compassionate approach toward animals and their families.

The role emphasizes excellent customer service, strong communication, and the ability to multitask in a fast-paced veterinary environment.