Pet Health Front Desk Concierge: Book Appointments

WellHaven Pet Health; Kelso (WA); On-site; USD 26,174 - 31,684; Full time

Job summary

WellHaven Pet Health in Kelso, Washington, seeks a Receptionist to ensure a positive experience for clients. This role involves converting incoming calls to scheduled appointments, handling administrative duties, and maintaining a welcoming reception area.

The ideal candidate will have a High School Diploma, 1+ years of customer service experience, and excellent communication skills. The position offers a salary range of $19 - $23 per hour and requires onsite work in a fast-paced veterinary environment.

Qualifications

• 1+ years of customer service experience, preferably in a front desk or call center environment.
• Typing speed of 40+ wpm.
• Ability to adapt to individual clients, creating personalized experiences.

Responsibilities

• Convert incoming client calls into scheduled appointments.
• Greet clients and patients positively and in a friendly manner.
• Coordinate effective scheduling for optimal veterinary care.

Skills

Communication skills

Multi-tasking

Customer service focus

Education

High School Diploma or equivalent

Tools

MS Office products

Job description

WellHaven Pet Health in Kelso, Washington, seeks a Receptionist to ensure a positive experience for clients. This role involves converting incoming calls to scheduled appointments, handling administrative duties, and maintaining a welcoming reception area.

The ideal candidate will have a High School Diploma, 1+ years of customer service experience, and excellent communication skills. The position offers a salary range of $19 - $23 per hour and requires onsite work in a fast-paced veterinary environment.