Pet Health Concierge – Veterinary Front Desk Specialist

Mission Pet Health; Jacksonville (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Discounted veterinary care for pets

Job summary

Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL is seeking a receptionist to manage a multi-line phone system, greet clients, and coordinate appointments while handling payments. You will maintain medical records and support client education on preventative care and hospital services.

The role requires excellent communication, strong organization, and a flexible schedule including some weekends and holidays. Veterinary software experience is preferred.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational abilities in a fast-paced setting.
• Ability to multitask and work collaboratively in a team.
• Experience with veterinary software preferred; weekend/holiday availability.

Responsibilities

• Direct multi-line phone system and greet clients warmly.
• Manage appointment schedules and financial transactions.
• Maintain accurate medical records and support care coordination.
• Educate clients on preventative care and hospital services.

Skills

Customer service

Communication

Organizational skills

Teamwork

Flexibility

Tools

Veterinary software

Job description

Coastal Veterinary Hospital & Pet Resort in Jacksonville, FL is seeking a receptionist to manage a multi-line phone system, greet clients, and coordinate appointments while handling payments. You will maintain medical records and support client education on preventative care and hospital services.

The role requires excellent communication, strong organization, and a flexible schedule including some weekends and holidays. Veterinary software experience is preferred.