Pet Health Client Services Coordinator

Banfield Pet Hospital; San Antonio (TX); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) match

Paid time off

Zusammenfassung

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and maximize team productivity. You will communicate effectively with clients and associates, ensuring a welcoming and efficient experience while promoting wellness plans and hospital services.

The role emphasizes professional, efficient service, education of clients on preventive care, and smooth coordination of appointments, billing, and retail transactions.

Qualifikationen

• High School Diploma or equivalent preferred.
• One year of related experience preferred.
• Fluent English communication (written and spoken).
• Strong customer service orientation.

Aufgaben

• Drive flow of clients and pets through the hospital.
• Maximize productivity of the veterinary team.
• Educate clients about pet health and wellness plans.
• Provide exceptional service and ensure client comfort.
• Assist with documentation, patient history, and scheduling.

Kenntnisse

Leadership

Customer Focus

Communication Skills

Time Management

Multi-tasking

Problem Solving

Organizational Ability

Team Collaboration

Attention to Detail

Ausbildung

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Jobbeschreibung

Banfield Pet Hospital is seeking a Client Service Coordinator to drive the flow of clients and pets through the hospital and maximize team productivity. You will communicate effectively with clients and associates, ensuring a welcoming and efficient experience while promoting wellness plans and hospital services.

The role emphasizes professional, efficient service, education of clients on preventive care, and smooth coordination of appointments, billing, and retail transactions.