Pet Health Client Care Coordinator

A Caring Doctor (Minnesota), P.A.; Florence (KY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Employee discounts

Job summary

Banfield Pet Hospital seeks a Client Service Coordinator to drive the flow of clients and pets through the hospital, ensuring smooth communication and high-quality care. You will maximize productivity, greet clients, educate them on wellness plans, and support a welcoming environment.

The role requires strong client service skills, organization, and ability to multi-task in a busy clinic, including weekend/evening hours. English fluency and computer literacy are essential.

Qualifications

• High School Diploma or equivalent preferred.
• Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Responsibilities

• Live and exemplify the Five Principles within self and team.
• Promote hospital services and route the flow of clients and pets for optimal care.
• Provide professional, efficient, and exceptional service at all times.
• Educate clients about wellness plans, preventative care, and hospital services.

Skills

Customer Focus

Peer Relationships

Integrity & Trust

Action Oriented

Listening

Functional

Preventative care and OWPs

Communication Skills

Client Service Skills

Priority Setting

Time Management

Can-do Attitude

Education

High School Diploma or equivalent

Medical terminology training preferred

Tools

Microsoft Word

Excel

Access

Outlook

Job description

Banfield Pet Hospital seeks a Client Service Coordinator to drive the flow of clients and pets through the hospital, ensuring smooth communication and high-quality care. You will maximize productivity, greet clients, educate them on wellness plans, and support a welcoming environment.

The role requires strong client service skills, organization, and ability to multi-task in a busy clinic, including weekend/evening hours. English fluency and computer literacy are essential.