Pet-First CSR: Front Desk with Four‑Day Week

South Anderson Veterinary Clinic; Anderson (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Four-day workweek

401(k) matching

Tuition support

Referral bonus program

Pet discounts

Health insurance

Paid time off

Job summary

South Anderson Veterinary Clinic is seeking a friendly Customer Service Representative (Veterinary Receptionist) to be the first contact for clients and their pets. This full-time role emphasizes warm, professional interactions, front-office organization, and supporting efficient hospital workflow.

You will help clients feel informed and cared for during every visit, while collaborating with doctors and staff to maintain a welcoming environment and high-quality client service.

Qualifications

• High school diploma required; associate’s or bachelor’s degree preferred.
• Minimum two years of office, customer-service, or patient-relations experience preferred.
• Excellent verbal communication and interpersonal skills.
• Ability to multitask and stay organized in a busy environment.
• Comfort with Windows-based software and veterinary practice-management systems.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer a multi-line phone system, prioritizing and directing calls appropriately.
• Schedule appointments to optimize doctor and staff time.
• Check clients and patients in and collect information and payments.
• Maintain accurate client and patient data in the practice-management system.
• Collaborate with doctors and staff to keep the hospital running smoothly.

Skills

Verbal communication

Interpersonal skills

Customer service

Problem-solving

Multitasking

Data entry

Windows-based software

Front desk coordination

Education

High school diploma

Associate’s or bachelor’s degree preferred

Tools

Practice-management software

Windows OS

Job description

South Anderson Veterinary Clinic is seeking a friendly Customer Service Representative (Veterinary Receptionist) to be the first contact for clients and their pets. This full-time role emphasizes warm, professional interactions, front-office organization, and supporting efficient hospital workflow.

You will help clients feel informed and cared for during every visit, while collaborating with doctors and staff to maintain a welcoming environment and high-quality client service.