Veterinary Front Desk Care Coordinator

Your Pet Dentist; Nashville (TN); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Disability coverage

Employee Assistance Program

Teladoc access

Pet care discount

Education assistance AVMA

Job summary

Mission Pet Health is seeking a friendly Receptionist for our veterinary clinics to be the director of first impressions. You will manage a multi-line phone system, greet clients, and ensure accurate appointment scheduling and payment processing with compassionate care.

You will educate clients on preventive care, maintain medical records, and collaborate with veterinarians and staff to ensure smooth patient flow. Weekend availability and vet-software familiarity are a plus.

Qualifications

• Customer service excellence with a passion for animals.
• Excellent communication and calm judgment under pressure.
• Strong organizational and multitasking abilities.
• Willingness to work weekends/holidays and use vet software.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and schedule appointments.
• Process financial transactions and support reception operations.
• Educate clients on preventive care and hospital services.

Skills

Customer service

Communication

Organization

Teamwork

Vet software experience

Tools

Veterinary software

Job description

Mission Pet Health is seeking a friendly Receptionist for our veterinary clinics to be the director of first impressions. You will manage a multi-line phone system, greet clients, and ensure accurate appointment scheduling and payment processing with compassionate care.

You will educate clients on preventive care, maintain medical records, and collaborate with veterinarians and staff to ensure smooth patient flow. Weekend availability and vet-software familiarity are a plus.