VIP Pet-Parent Concierge & Customer Care Pro

Destination Pet, LLC; Cornelius (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC is seeking a Customer Service Representative at Camp Wagging Tails in North Carolina. You will greet pet parents and their furry VIPs, answer phones, and help tour clients while promoting services to keep tails wagging.

The role requires a friendly, organized communicator with 1+ year of customer service experience, ability to juggle tasks, and availability evenings, weekends, and holidays. Company perks include Telehealth and 401k.

Qualifications

• High school diploma or equivalent required.
• 1+ year of customer service experience preferred.
• Strong communication skills across phones, in-person, and email.
• Able to multitask and stay professional under pressure.

Responsibilities

• Welcome pet parents and their VIPs with warmth and efficiency.
• Answer phones and manage inquiries with a friendly voice.
• Tour new clients through the facility and promote services to keep tails wagging.
• Ensure vaccinations are on file for safety and balance check-ins/outs with care.
• Maintain lobby cleanliness and assist team members as needed.

Skills

People-person

Pet-loving

Customer-service

Education

High school diploma or equivalent

Tools

Multi-line phones

Job description

Destination Pet LLC is seeking a Customer Service Representative at Camp Wagging Tails in North Carolina. You will greet pet parents and their furry VIPs, answer phones, and help tour clients while promoting services to keep tails wagging.

The role requires a friendly, organized communicator with 1+ year of customer service experience, ability to juggle tasks, and availability evenings, weekends, and holidays. Company perks include Telehealth and 401k.