Pet Concierge Specialist - Friendly CSR for Pets & People

Destination Pet, LLC; Columbus (OH); Hybrid; USD 18,000 - 21,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

Job summary

Destination Pet LLC in Columbus seeks a Customer Service Representative to warmly greet pet parents, answer phones, and guide clients through the facility. You’ll be on your feet, juggling duties with a friendly, professional attitude.

Requirements include a high school diploma and 1+ year of customer service. Availability on evenings, weekends, and holidays is required. Safety, care for pets, and teamwork are emphasized.

Qualifications

• Candidates must be a people-person who enjoys working with customers and pets.
• Strong communication skills across phone, in-person, and email channels.
• 1+ year of customer service experience preferred.

Responsibilities

• Welcome pet parents and their pets, check-in/out, and maintain a friendly front-desk presence.
• Answer phones and assist guests with facility tours and service recommendations.
• Balance cash and process transactions, while keeping areas clean and organized.

Skills

People-person

Communication

Customer service

Education

High school diploma or equivalent

Tools

Multi-line phones

Computer systems

Job description

Destination Pet LLC in Columbus seeks a Customer Service Representative to warmly greet pet parents, answer phones, and guide clients through the facility. You’ll be on your feet, juggling duties with a friendly, professional attitude.

Requirements include a high school diploma and 1+ year of customer service. Availability on evenings, weekends, and holidays is required. Safety, care for pets, and teamwork are emphasized.