Pet Care Concierge - Customer Service Pro (Weekends)

Destination Pet LLC; Boise (ID); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Telehealth

401k

Pet Insurance

DailyPay

Job summary

Destination Pet LLC in Garden City near Boise is seeking a Customer Service Representative to welcome pet parents, answer phones, and help schedule services with a friendly, professional demeanor. You’ll juggle bookings, tours of the facility, and online inquiries while maintaining a calm, helpful presence.

A high school diploma and 1+ year of customer service experience are preferred, with availability on evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of customer service experience preferred.
• Availability on evenings, weekends, and holidays is required.
• Strong communication skills and a friendly, professional demeanor.

Responsibilities

• Welcoming pet parents and their VIPs at check-in/check-out with a friendly approach.
• Answering phones and multi-tasking while assisting clients.
• Touring new clients through the facility and recommending services.
• Ensuring up-to-date vaccinations are on file for safety and record-keeping.
• Handling cash, cards, and balancing the end-of-day drawer.
• Responding to complaints with patience and professionalism.

Skills

Customer service

Telephone etiquette

Multi-tasking

Communication

Team player

Education

High school diploma

Job description

Destination Pet LLC in Garden City near Boise is seeking a Customer Service Representative to welcome pet parents, answer phones, and help schedule services with a friendly, professional demeanor. You’ll juggle bookings, tours of the facility, and online inquiries while maintaining a calm, helpful presence.

A high school diploma and 1+ year of customer service experience are preferred, with availability on evenings, weekends, and holidays.