Pet Concierge & CSR - Welcoming VIPs & Wagging Tails

Destination Pet, LLC; Westfield (IN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401K

Pet insurance

Job summary

Destination Pet LLC in Westfield, IN is hiring a Customer Service Representative to be the friendly face at the front desk. You'll welcome pet parents, answer phones, schedule visits, and help connect clients with grooming, boarding and veterinary services.

The role requires a high school diploma, at least one weekend shift, and 1+ year of customer service experience. Experience with pets is preferred; benefits include health, 401K, and pet insurance.

Qualifications

• High school diploma or equivalent required.
• Minimum of one weekend shift on either Saturday or Sunday required.
• 1+ year of customer service experience preferred.
• Experience with pets preferred.

Responsibilities

• Greet and assist pet parents and their pets at the front desk.
• Answer phones and manage inquiries with a friendly, professional demeanor.
• Tour clients through the facility and upsell services.
• Maintain clean, welcoming reception area.

Skills

Customer service

Multiline phones

Communication

Pet-friendly

Education

High school diploma or equivalent

Tools

POS checkout systems

Job description

Destination Pet LLC in Westfield, IN is hiring a Customer Service Representative to be the friendly face at the front desk. You'll welcome pet parents, answer phones, schedule visits, and help connect clients with grooming, boarding and veterinary services.

The role requires a high school diploma, at least one weekend shift, and 1+ year of customer service experience. Experience with pets is preferred; benefits include health, 401K, and pet insurance.