Pet Clinic Front Desk Pro — Flexible, Full-Time

Animal Clinic East; Walla Walla (WA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Personal pet discount

Uniform allowance

Job summary

Animal Clinic East in Washington seeks a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and support patients and families with information about services. You will handle phone lines and in-person interactions with compassion, while maintaining accurate records and a positive front-desk presence.

The role requires 2+ years of customer service experience, preferably in a veterinary setting, and offers a comprehensive benefits package with

Qualifications

• 2+ years of experience in a customer service, reception, or client-facing role.
• Previous veterinary receptionist or healthcare front-desk experience preferred.
• Proficiency in managing a multi-line phone system, in-person client service, and payment processing.

Responsibilities

• Greet clients and serve as the welcoming face of the hospital.
• Manage appointments and daily patient flow.
• Handle multi-line phones and in-person interactions while assisting clients.
• Process transactions and support clients with information about services.

Skills

Customer service

Verbal communication

Time management

Team player

Cash handling

Appointment scheduling

Job description

Animal Clinic East in Washington seeks a friendly Veterinary Receptionist / Client Service Representative to welcome clients, manage appointments, and support patients and families with information about services. You will handle phone lines and in-person interactions with compassion, while maintaining accurate records and a positive front-desk presence.

The role requires 2+ years of customer service experience, preferably in a veterinary setting, and offers a comprehensive benefits package with