Pet Clinic Front Desk Coordinator - Growth & Benefits

Talentify; Des Moines (IA); On-site; USD 17,000 - 31,000; Part time

Benefits offered by this job

Health Insurance

401(k)

Uniform allowance

Paid time off

Paid holiday

Employee pet discounts

Continuing education

Job summary

University West Pet Clinic is seeking a Front Office Coordinator to join our busy team. The role emphasizes exceptional customer service, clear communication, and a willingness to learn in a veterinary setting.

You will handle phones, scheduling, client interactions, and basic front desk tasks with accuracy and care. Ideal candidates have a high school diploma, can type 45 wpm, lift up to 35 lbs, and are available Saturdays.

Qualifications

• Highschool diploma, GED, or equivalent.
• Ability to type 45 words per minute or more.
• Ability to lift 35+ lbs.
• Customer service experience preferred; veterinary knowledge a plus but not required.
• Must be available Saturdays and varying hours.
• Must pass routine background check and drug screen.

Responsibilities

• Answering phone calls.
• Scheduling appointments and managing the appointment scheduler.
• Assisting veterinarians.
• Filling medications and prescription diets (up to 35 lbs).
• Communicating with clients effectively in various situations.
• Using veterinary software to manage records and print reports.
• Promoting the hospital via social media.

Skills

Customer service

Communication

Typing 45 wpm

Lift 35+ lbs

Saturday availability

Vet knowledge a plus

Vet software

Education

High school diploma / GED

Tools

Veterinary software

Job description

University West Pet Clinic is seeking a Front Office Coordinator to join our busy team. The role emphasizes exceptional customer service, clear communication, and a willingness to learn in a veterinary setting.

You will handle phones, scheduling, client interactions, and basic front desk tasks with accuracy and care. Ideal candidates have a high school diploma, can type 45 wpm, lift up to 35 lbs, and are available Saturdays.