Veterinary Front Desk Associate – Growth & 401k Perks

Vetcelerator; Des Moines (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k

Employee discounts on veterinary care

Opportunities to learn and grow within

Job summary

Fleur Pet Hospital in Des Moines, IA, is seeking a friendly receptionist to join our front desk team. You will welcome clients and their pets, answer calls, schedule appointments, and assist with billing in a fast-paced, team-oriented environment.

We value kindness, teamwork, and high medical standards as we support pets’ health and families’ peace of mind. This on-site role offers opportunities for growth within a compassionate clinic.

Qualifications

• Experience in veterinary reception.
• Strong communication and multitasking skills.
• Comfort working with computers, phone systems, and scheduling software.
• Ability to stay calm and helpful during busy times.
• A love for animals and a desire to support their care.

Responsibilities

• Welcome clients and their pets with warmth and professionalism.
• Answer phone calls, schedule appointments, and manage client communications.
• Process payments, maintain accurate records, and assist with billing inquiries.
• Ensure the lobby and reception area are clean, welcoming, and organized.
• Order and record inventory of prescription diets.
• Support the veterinary team with client follow-ups and daily administrative tasks.

Skills

Veterinary reception

Communication

Multitasking

Scheduling software

Customer service

Job description

Fleur Pet Hospital in Des Moines, IA, is seeking a friendly receptionist to join our front desk team. You will welcome clients and their pets, answer calls, schedule appointments, and assist with billing in a fast-paced, team-oriented environment.

We value kindness, teamwork, and high medical standards as we support pets’ health and families’ peace of mind. This on-site role offers opportunities for growth within a compassionate clinic.