Pet Clinic Client Services Specialist (Part-Time)

All About Animals Pet Clinic; Mahomet (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Employee discounts on services

Continuing education opportunities

Uniform allowance

Bonus opportunities

Job summary

All About Animals Pet Clinic is seeking a Veterinary Client Services Representative for a part-time schedule. You will greet clients and pets, schedule appointments, and handle calls, emails, and texts with warmth and professionalism.

You will collaborate with medical, boarding, and grooming teams to ensure clear communication, maintain accurate records, and process invoices and payments.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service experience.
• Helpful: veterinary/medical/healthcare experience, reception or hospitality experience, familiarity with vet software and terminology.

Responsibilities

• Welcome clients and pets with warmth from the first phone call through checkout.
• Schedule appointments, coordinate patient care, and keep the day organized as priorities change.
• Answer calls, emails, and texts with professionalism, accuracy, and empathy.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

ezyVet

Job description

All About Animals Pet Clinic is seeking a Veterinary Client Services Representative for a part-time schedule. You will greet clients and pets, schedule appointments, and handle calls, emails, and texts with warmth and professionalism.

You will collaborate with medical, boarding, and grooming teams to ensure clear communication, maintain accurate records, and process invoices and payments.