Pet Care Client Services Specialist (Part-Time)

Veterinary Innovative Partners; Waco (TX); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Health care plan

Retirement plan

Life insurance

Paid time off

Paid holidays

Disability insurance

Training & development

Tuition assistance

Uniform allowance

Pet discounts

Job summary

Veterinary Innovative Partners seeks a Part Time Client Service Representative to be the first friendly face for clients and patients. You will handle check-in/check-out, scheduling, payments, and client education in a fast-paced veterinary setting.

Join VIP's team to collaborate with veterinarians and staff, ensuring smooth patient flow and outstanding client service while maintaining accurate records and providing compassionate care.

Qualifications

• Excellent interpersonal and customer service skills.
• Strong communication, both verbal and written.
• Able to multitask in a fast-paced environment.
• Proficient with computer software and practice management systems.
• Excellent organizational skills for appointments and records.
• Empathy and patience with anxious pet owners.
• Previous customer service or reception experience preferred.

Responsibilities

• Greet clients warmly and schedule appointments.
• Answer phone calls and provide information on services.
• Check-in/check-out, verify patient info and paperwork.
• Process payments and provide invoices.
• Maintain accurate records in the practice management system.
• Educate clients on preventive care and medications.
• Collaborate with veterinarians and staff to ensure smooth patient flow.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Office software

Organizational skills

Empathy

Reception experience

Tools

Practice management software

Microsoft Office

Job description

Veterinary Innovative Partners seeks a Part Time Client Service Representative to be the first friendly face for clients and patients. You will handle check-in/check-out, scheduling, payments, and client education in a fast-paced veterinary setting.

Join VIP's team to collaborate with veterinarians and staff, ensuring smooth patient flow and outstanding client service while maintaining accurate records and providing compassionate care.