Pet Care Client Services Specialist (Part-Time)

Vicar Operating, Inc. dba VCA; United States; Sur place; USD 21 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Medical/Dental/Vision

401K

Pet discounts

Therapy sessions

Paid time off

Résumé du poste

VCA Sawmill Animal Hospital in the United States is seeking a Part-time, experienced Client Service Representative to join our busy 8-doctor team. You will support doctors and technicians by creating a welcoming atmosphere for clients and their pets while handling front desk duties and payments.

We offer benefits including medical/dental/vision, 401K, generous employee pet discounts, and 12 complimentary therapy sessions to combat compassion fatigue.

Qualifications

• At least one year of proven past experience helping customers.
• High School Diploma/GED or equivalent.
• Excellent listening and communication skills.
• Compassion for pets and people and awareness of others' reactions.
• Proficiency in Microsoft Office.
• Willingness to work non-traditional hours, including nights, weekends and holidays.
• The ability to lift up to 40 lbs and be exposed to pet-related hazards.

Responsabilités

• Greeting visitors and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and outreach.
• Presenting and explaining fees and processing payments.
• Recommending products/services including prescriptions.
• Answering questions regarding products/services and basic pet care.
• Managing medical records, charts and correspondence.

Connaissances

Customer service

Communication skills

Microsoft Office

Ability to lift 40 lbs

Non-traditional hours

Formation

HS Diploma/GED

Outils

Microsoft Office

Description du poste

VCA Sawmill Animal Hospital in the United States is seeking a Part-time, experienced Client Service Representative to join our busy 8-doctor team. You will support doctors and technicians by creating a welcoming atmosphere for clients and their pets while handling front desk duties and payments.

We offer benefits including medical/dental/vision, 401K, generous employee pet discounts, and 12 complimentary therapy sessions to combat compassion fatigue.