Pet- & Client-Focused Front Desk Associate

Veterinary United; Saint Clair Shores (MI); On-site; USD 15,000 - 18,000; Full time

Job summary

Veterinary United in St. Clair Shores, MI is seeking a friendly Veterinary Receptionist to welcome clients and pets, schedule appointments, handle payments, and maintain records. This is a full-time, on-site role at our clinic.

As the first point of contact, you’ll contribute to a warm front desk experience, support daily hospital operations, and help our team provide compassionate care to animals and their owners.

Qualifications

• High School Diploma or GED is required.
• 1+ year of customer service experience is preferred.
• Reception and/or office clerical experience is highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.

Responsibilities

• Greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Veterinary United in St. Clair Shores, MI is seeking a friendly Veterinary Receptionist to welcome clients and pets, schedule appointments, handle payments, and maintain records. This is a full-time, on-site role at our clinic.

As the first point of contact, you’ll contribute to a warm front desk experience, support daily hospital operations, and help our team provide compassionate care to animals and their owners.