Pawsitive Veterinary Front Desk Specialist

Success Today Staffing; Albion Township (MI); On-site; USD 15,000 - 18,000; Full time

Job summary

Veterinary United in Albion, MI is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and their pets. You’ll help create a welcoming, efficient front desk experience and support daily hospital operations.

As a Client Ambassador, you’ll answer phones, schedule appointments, process payments, update records, and assist with administrative tasks. You’ll also help with kennel and boarding duties and maintain a clean reception area.

Qualifications

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs.
• Comfortable working around animals, including those that may be anxious or aggressive.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.

Skills

Customer service

Reception experience

Animal handling

Education

High School Diploma or GED

Job description

Veterinary United in Albion, MI is seeking a friendly Veterinary Receptionist to be the first point of contact for clients and their pets. You’ll help create a welcoming, efficient front desk experience and support daily hospital operations.

As a Client Ambassador, you’ll answer phones, schedule appointments, process payments, update records, and assist with administrative tasks. You’ll also help with kennel and boarding duties and maintain a clean reception area.