Pet Client Experience Coordinator

VCA Inc.; Mason (OH); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) and Roth plans with company match

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. in Mason, Ohio is seeking a Client Service Coordinator to enhance client and pet experience in a veterinary setting. The role involves maximizing hospital team productivity and ensuring high-quality client service.

Ideal candidates will have strong communication and client service skills, alongside leadership capabilities. Benefits include comprehensive health insurance, 401(k) plans, and paid time off.

Qualifications

• Excellent written and verbal communication skills in fluent English.
• Ability to multi-task under distracting conditions.
• Strong organizational ability and systematic approach.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the number of pets seen by the hospital team.
• Provide professional, efficient, and exceptional service.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Job description

VCA Inc. in Mason, Ohio is seeking a Client Service Coordinator to enhance client and pet experience in a veterinary setting. The role involves maximizing hospital team productivity and ensuring high-quality client service.

Ideal candidates will have strong communication and client service skills, alongside leadership capabilities. Benefits include comprehensive health insurance, 401(k) plans, and paid time off.