Veterinary Client Experience Coordinator

VCA Inc.; Cincinnati (OH); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical Insurance

Generous 401(k) Plan

Paid Time Off

Mental Health Resources

Continuing Education Allowance

Job summary

VCA Inc. in Cincinnati, Ohio is looking for a Client Service Coordinator who will manage client and pet flow, ensuring efficient hospital operations. You'll deliver exceptional service while educating clients on their pets' health and hospital services. A focus on teamwork, strong communication, and client care is essential.

This role offers comprehensive pay and benefits including medical, dental, and a retirement plan. Candidates with strong client service skills and a high school diploma or equivalent are encouraged to apply.

Qualifications

• At least 18 years old to perform duties involving radiography.
• One year of related experience required; customer service preferred.
• Medical background with terminology training preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Maximize the productivity of the veterinary medical team.
• Provide exceptional service at all times to clients and pets.

Skills

Customer Focus

Client Service Skills

Communication Skills

Problem Solving Skills

Organizational Ability

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

VCA Inc. in Cincinnati, Ohio is looking for a Client Service Coordinator who will manage client and pet flow, ensuring efficient hospital operations. You'll deliver exceptional service while educating clients on their pets' health and hospital services. A focus on teamwork, strong communication, and client care is essential.

This role offers comprehensive pay and benefits including medical, dental, and a retirement plan. Candidates with strong client service skills and a high school diploma or equivalent are encouraged to apply.