Pet Health Client Experience Coordinator

VCA Inc.; Virginia Beach (VA); On-site; USD 20,664 - 25,747; Part time

Benefits offered by this job

Health, dental, and vision insurance

401(k) and Roth retirement plans

Paid time off and holidays

Continuing education allowance

Job summary

VCA Inc. is looking for a Client Service Coordinator in Virginia Beach, VA, to enhance the client experience. This role involves managing client and pet flow, ensuring productivity and high levels of service.

The ideal candidate will need strong communication skills and a customer service background, while being comfortable around pets. Benefits include health insurance and 401(k) plans.

Qualifications

• Ability to multi-task with strong communication skills.
• One year of related customer service experience preferred.
• Confidence around pets and ability to work at a computer for long periods.

Responsibilities

• Coordinate client and pet flow through the hospital.
• Provide exceptional service and educate clients about pet health.
• Assist with documentation and scheduling appointments.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Time Management

Education

High School Diploma or equivalent

Tools

Word

Excel

Access

Outlook

Job description

VCA Inc. is looking for a Client Service Coordinator in Virginia Beach, VA, to enhance the client experience. This role involves managing client and pet flow, ensuring productivity and high levels of service.

The ideal candidate will need strong communication skills and a customer service background, while being comfortable around pets. Benefits include health insurance and 401(k) plans.