Pet Care Sales Leader & Mentor

Petco Animal Supplies, Inc.; Pasadena (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Petco Animal Supplies, Inc. in Pasadena, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor new team members, support store operations, and drive customer satisfaction through knowledgeable service.

You will promote pet health and safety, handle transactions, stock shelves, and assist leadership with daily tasks. Our environment rewards teamwork, reliability, and a passion for animals.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Promote health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Support a safe, clean, and welcoming environment for pets, pet parents, and partners.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Lead by example by demonstrating strong selling behaviors and exceptional customer service.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Foster a collaborative, inclusive team environment where partners support one another.
• Assist customers in selecting products and services that best meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.

Skills

Retail experience

Customer service

Communication

Multitasking

Cash handling

Animal knowledge

Job description

Petco Animal Supplies, Inc. in Pasadena, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You will mentor new team members, support store operations, and drive customer satisfaction through knowledgeable service.

You will promote pet health and safety, handle transactions, stock shelves, and assist leadership with daily tasks. Our environment rewards teamwork, reliability, and a passion for animals.