Senior Pet Care Sales Leader & Mentor

Petco Animal Supplies, Inc.; Elmhurst (IL); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver compassionate, knowledgeable service and mentor newer team members on the sales floor. You will support store operations, assist leadership, and help ensure a welcoming environment for pets and guests.

The role emphasizes coaching others, meeting sales goals, and maintaining high standards of cleanliness and presentation in the Pet Care Center.

Qualifications

• Strong communication, interpersonal, and customer service skills.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service on the sales floor.
• Educate customers on promotions, services, and loyalty programs.
• Support store goals through effective selling and service behaviors.
• Mentor and train new associates on policies, procedures, and service expectations.
• Assist management with escalated customer concerns and operational needs.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Job description

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver compassionate, knowledgeable service and mentor newer team members on the sales floor. You will support store operations, assist leadership, and help ensure a welcoming environment for pets and guests.

The role emphasizes coaching others, meeting sales goals, and maintaining high standards of cleanliness and presentation in the Pet Care Center.