Pet Care Sales Leader & Mentor

Petco; Rosenberg (TX); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Health and financial benefits

401K

Paid time off (PTO)

Job summary

Petco in Rosenberg, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You’ll mentor teammates, support store operations, and help develop newer associates while providing knowledgeable, compassionate service rooted in a passion for pets.

You’ll promote products and services, assist customers with purchases and returns, and contribute to a clean, well-stocked, welcoming store environment. Flexible hours and a supportive team await.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service to customers.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Skills

Retail experience

Pet care knowledge

Customer service

Multitasking

Cash handling

Communication skills

Job description

Petco in Rosenberg, TX is seeking a Senior Sales Associate to deliver exceptional pet-care experiences on the sales floor. You’ll mentor teammates, support store operations, and help develop newer associates while providing knowledgeable, compassionate service rooted in a passion for pets.

You’ll promote products and services, assist customers with purchases and returns, and contribute to a clean, well-stocked, welcoming store environment. Flexible hours and a supportive team await.