Senior Pet Care Sales Leader & Mentor

PETCO Animal Supplies Stores, Inc.; Houston (TX); On-site; USD 17,000 - 19,000; Full time

Job summary

Petco in Houston, TX is seeking a Senior Sales Associate to deliver exceptional service to pet parents and support store operations on the floor. You will mentor newer associates, assist leadership with tasks, and help ensure a welcoming, knowledgeable environment for every customer and their pet.

Your passion for pets will drive product recommendations, loyalty engagement, and teamwork across the Pet Care Center.

Qualifications

• At least 1 year of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication and customer service skills; able to multitask in a fast-paced environment.

Responsibilities

• Deliver friendly, solution-focused service to customers on the sales floor.
• Lead by example with strong selling behaviors and customer service excellence.
• Mentor and support new and junior associates; reinforce store standards and policies.
• Foster a collaborative, inclusive team environment where partners support one another.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising, stocking, and store presentation.

Skills

Retail experience

Pet care knowledge

Customer service

Multitasking

Problem solving

Cash handling

Job description

Petco in Houston, TX is seeking a Senior Sales Associate to deliver exceptional service to pet parents and support store operations on the floor. You will mentor newer associates, assist leadership with tasks, and help ensure a welcoming, knowledgeable environment for every customer and their pet.

Your passion for pets will drive product recommendations, loyalty engagement, and teamwork across the Pet Care Center.