Pet Care Operations Lead

Medical Management International, Inc.; Reston (VA); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Student Debt Relief Program (for Full‑

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Parental Leave

Continuing Education Allowance

Family Support Resources

Fertility and Family Building Support

Job summary

Banfield is hiring a veterinary technician/CSC in Reston, VA. You will recruit clients, manage patient flow, and deliver exceptional service while supporting veterinarians and caring for hospitalized pets.

The role includes assisting with documentation, dispensing prescriptions, scheduling visits, and maintaining medical records. A strong focus on client communication and clinic efficiency is essential.

Responsibilities

• Actively recruit new clients by promoting hospital services and pet health plans.
• Manage flow of clients and pets to ensure care and productivity of the team.
• Provide professional, efficient service, educate clients on pet health, and monitor hospitalized pets.
• Assist clients with documentation, pet history, ID tagging, and prompt service.
• Assist with prescriptions, retail items, and scheduling future appointments.
• Maintain accurate balances and follow opening/closing procedures.
• Support veterinarian by communicating with staff to optimize patient flow.
• Obtain information and history from clients and maintain medical charts.

Job description

Banfield is hiring a veterinary technician/CSC in Reston, VA. You will recruit clients, manage patient flow, and deliver exceptional service while supporting veterinarians and caring for hospitalized pets.

The role includes assisting with documentation, dispensing prescriptions, scheduling visits, and maintaining medical records. A strong focus on client communication and clinic efficiency is essential.