Pet Care Client Experience Specialist

Banfield Pet Hospital; Virginia; Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Banfield Pet Hospital in Virginia seeks a Client Service Coordinator to drive the flow of clients and pets, greet customers, manage appointments, and support the veterinary team with efficient front-desk operations.

You will educate clients about wellness plans, process registrations, and handle invoices while maintaining a welcoming environment. A high school diploma and customer service experience are preferred; weekend/evening shifts required.

Qualifications

• High School Diploma preferred.
• Must be at least 18 to perform radiography duties.
• One year of customer service experience preferred.

Responsabilités

• Drive patient and client flow through the hospital to maximize productivity.
• Promote hospital services and greet clients and pets in a friendly manner.
• Educate clients about wellness plans and preventive care.
• Process registrations, enter pet information, and ensure accurate records.
• Handle invoices, prescriptions, sales, and scheduling of future visits.
• Assist with opening/closing procedures and general administrative tasks.

Connaissances

Customer service

Communication

Multi-tasking

Team player

Formation

High School Diploma

Description du poste

Banfield Pet Hospital in Virginia seeks a Client Service Coordinator to drive the flow of clients and pets, greet customers, manage appointments, and support the veterinary team with efficient front-desk operations.

You will educate clients about wellness plans, process registrations, and handle invoices while maintaining a welcoming environment. A high school diploma and customer service experience are preferred; weekend/evening shifts required.