Pet Care Guest Experience Specialist

Best Friends Pet Care; Marietta (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Best Friends Pet Care in Marietta, GA is seeking friendly Customer Service Representatives who love animals and provide wow service to guests and their pets. You will be the first point of contact, handling check-ins/check-outs, tours, calls, and maintaining a clean facility.

This employee-owned company offers growth opportunities across 80+ locations coast-to-coast and has been in business for 30 years. The role requires availability for evenings, weekends, and holidays, the ability to lift 40

Qualifications

• High School Graduate or Equivalent is required.
• At least 1 year of professional animal experience.
• Must be able to work evenings, weekends and holidays.

Responsibilities

• Welcomes both human and pet guests and provides excellent customer service.
• Correctly identifies animal body language and behavior.
• Follows safe handling procedures for animals.
• Checks in and out pet guests while delivering friendly service.
• Escorts pets to and from rooms for care or visits.
• Takes reservations over the phone.
• Works well both independently and as part of a team.
• Maintains cleanliness of the facility and communicates with the team.

Skills

Love of animals

Professional demeanor

Evenings, weekends & holidays

Lift 40 pounds

Stand eight hours

Fast-paced environment

Computer system proficiency

Handling dogs on leashes

Disinfectants exposure

Education

High School Graduate or Equivalent

Job description

Best Friends Pet Care in Marietta, GA is seeking friendly Customer Service Representatives who love animals and provide wow service to guests and their pets. You will be the first point of contact, handling check-ins/check-outs, tours, calls, and maintaining a clean facility.

This employee-owned company offers growth opportunities across 80+ locations coast-to-coast and has been in business for 30 years. The role requires availability for evenings, weekends, and holidays, the ability to lift 40