Pet Care CSR — ESOP & Growth Opportunities

Best-Friends-Pet-Care-Inc; Lake Buena Vista (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401K with company matching

ESOP - Employee Stock Ownership Plan

Paid vacation

Pet discounts

Service discounts

Job summary

Best-Friends-Pet-Care-Inc. is seeking enthusiastic Customer Service Representatives who love animals to welcome guests and their pets, handle inquiries, and coordinate visits. You will be the first point of contact in a growing, employee-owned company with nationwide locations and extensive benefits.

Responsibilities include lobby check-ins, phone reservations, scheduling, data entry, and maintaining a clean, safe environment. A High School diploma and animal experience are required.

Qualifications

• High School Graduate or Equivalent
• At least 1 year of professional animal experience
• Ability to work evenings, weekends & holidays
• Lift/carry up to 40 pounds
• Able to stand/walk for eight hours

Responsibilities

• Main lobby operations – check-ins, check-outs, guest visits and tours, answering general questions
• Answering and handling calls in a professional manner
• Maintaining cleanliness
• Scheduling
• File maintenance
• Data entry
• Escorts pets to and from their rooms
• Takes reservations over the phone
• Communication with management and other team members

Skills

Animal lover

Professional demeanor

Customer service

Data entry

Computer skills

Team player

Evenings weekends holidays

Physical stamina

Education

High School Diploma or Equivalent

Job description

Best-Friends-Pet-Care-Inc. is seeking enthusiastic Customer Service Representatives who love animals to welcome guests and their pets, handle inquiries, and coordinate visits. You will be the first point of contact in a growing, employee-owned company with nationwide locations and extensive benefits.

Responsibilities include lobby check-ins, phone reservations, scheduling, data entry, and maintaining a clean, safe environment. A High School diploma and animal experience are required.