Pet Care Guest Services Associate - Growth & ESOP

Best Friends Pet Care; Lake Buena Vista (FL); Hybrid; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401K matching

ESOP

Job summary

Best Friends Pet Care in Orlando, FL is seeking a part-time Customer Service Representative who loves animals and provides exceptional customer service to both human and pet guests. The role requires the ability to work evenings, weekends and holidays and to lift up to 40 pounds in a fast-paced environment.

The position includes ensuring smooth lobby operations, answering calls professionally, maintaining cleanliness, and handling reservations and check-ins.

Qualifications

• Possess a love of animals.
• Displays a professional demeanor at all times.
• Able to work evenings, weekends & holidays.
• Lift/carry 40 pounds or more.
• Able to stand/walk for eight hours a day.
• Able to work in a fast-paced environment.
• Able to operate a computer systems.
• Able to handle dogs on leashes and work with sanitation chemicals.

Responsibilities

• Welcomes human and pet guests and provides excellent customer service.
• Check-ins and check-outs, greeting guests and tours.
• Answering calls in a professional manner.
• Maintain cleanliness and assist with scheduling.
• Data entry and file maintenance.
• Escort pets to and from rooms and take reservations by phone.

Education

High School

Job description

Best Friends Pet Care in Orlando, FL is seeking a part-time Customer Service Representative who loves animals and provides exceptional customer service to both human and pet guests. The role requires the ability to work evenings, weekends and holidays and to lift up to 40 pounds in a fast-paced environment.

The position includes ensuring smooth lobby operations, answering calls professionally, maintaining cleanliness, and handling reservations and check-ins.