Pet Care Front Desk Specialist | Book Appointments

Ark Pet Hospital - WellHaven Pet Health; New Brighton (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Ark Pet Hospital - WellHaven Pet Health in Minnesota is seeking a friendly Receptionist to be the first contact for clients, converting calls into appointments and guiding them to the right services. This onsite role requires strong communication, multitasking, and a welcoming demeanor.

You will greet clients, manage scheduling, assist with basic cashier duties, and help educate families about preventive care options.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• Experience with computers and basic MS Office.

Responsibilities

• Convert incoming calls into scheduled appointments.
• Greet clients warmly and manage the scheduling process.
• Manage incoming calls and promote services.
• Handle cashier duties and basic billing.
• Maintain accurate client records and patient charts.

Skills

Customer service

Phone etiquette

Multitasking

Typing 40+ wpm

Communication skills

Problem solving

Education

High School Diploma or equivalent

Tools

PIMs

Scheduling software

Job description

Ark Pet Hospital - WellHaven Pet Health in Minnesota is seeking a friendly Receptionist to be the first contact for clients, converting calls into appointments and guiding them to the right services. This onsite role requires strong communication, multitasking, and a welcoming demeanor.

You will greet clients, manage scheduling, assist with basic cashier duties, and help educate families about preventive care options.