Pet Care Front Desk Specialist | Book Appointments

Ark Pet Hospital - WellHaven Pet Health

New Brighton (MN)

On-site

USD 25,000 - 32,000

Full time

14 days+
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Job summary

Ark Pet Hospital - WellHaven Pet Health in Minnesota is seeking a friendly Receptionist to be the first contact for clients, converting calls into appointments and guiding them to the right services. This onsite role requires strong communication, multitasking, and a welcoming demeanor.

You will greet clients, manage scheduling, assist with basic cashier duties, and help educate families about preventive care options.

Qualifications

  • High School Diploma or equivalent.
  • 1+ years of customer service experience.
  • Experience with computers and basic MS Office.

Responsibilities

  • Convert incoming calls into scheduled appointments.
  • Greet clients warmly and manage the scheduling process.
  • Manage incoming calls and promote services.
  • Handle cashier duties and basic billing.
  • Maintain accurate client records and patient charts.

Skills

Customer service
Phone etiquette
Multitasking
Typing 40+ wpm
Communication skills
Problem solving

Education

High School Diploma or equivalent

Tools

PIMs
Scheduling software

Job description

Ark Pet Hospital - WellHaven Pet Health in Minnesota is seeking a friendly Receptionist to be the first contact for clients, converting calls into appointments and guiding them to the right services. This onsite role requires strong communication, multitasking, and a welcoming demeanor.

You will greet clients, manage scheduling, assist with basic cashier duties, and help educate families about preventive care options.

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