Pet Care Front Desk & Appointment Specialist

wellhavenpethealthcr; Coon Rapids (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

WellHaven Pet Health is seeking a Receptionist to act as the first point of contact, converting calls into scheduled appointments and delivering a positive, caring client experience. You will educate clients on services, promote care plans, and support smooth call-to-appointment transitions in a fast-paced veterinary setting.

Responsibilities include greeting clients, managing schedules, handling cashier duties, maintaining accurate charts, and collaborating with the veterinary team to optimize

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• 1+ years of experience working with computers (typing, email, other software).

Responsibilities

• Fill the client schedule daily by converting calls to appointments.
• Greet clients and maintain a welcoming environment.
• Manage incoming calls and schedule appointments to maximize conversions.
• Handle cashier duties and reconcile the cash drawer daily.

Skills

Customer service

Typing 40 wpm

MS Office

Communication

Call center experience

Education

High School Diploma

Tools

PIMs

Scheduling software

Job description

WellHaven Pet Health is seeking a Receptionist to act as the first point of contact, converting calls into scheduled appointments and delivering a positive, caring client experience. You will educate clients on services, promote care plans, and support smooth call-to-appointment transitions in a fast-paced veterinary setting.

Responsibilities include greeting clients, managing schedules, handling cashier duties, maintaining accurate charts, and collaborating with the veterinary team to optimize