Pet Care Front Desk Associate — Book Appointments

Renton West Veterinary Hospital; Renton (WA); On-site; USD 30,000 - 33,000; Full time

Job summary

Renton West Veterinary Hospital in Renton, WA is seeking a friendly receptionist to be the first point of contact for clients and pets. You will convert calls into appointments, greet clients, and coordinate scheduling with the veterinary team.

This onsite role requires strong communication, multitasking, and accuracy in records, with opportunities to grow in a collaborative WellHaven environment.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• 1+ years of computer experience (typing, email, other software).
• Veterinary experience is a plus, but not required.

Responsibilities

• Convert incoming calls into scheduled appointments.
• Greet clients and patients and ensure a welcoming experience.
• Manage and schedule appointments to optimize care.
• Perform receptionist duties including intake, discharge, and cash handling.

Skills

Customer service

Phone etiquette

Multitasking

Empathy

Communication

Education

High School Diploma

Tools

MS Office Suite

Typing 40+ wpm

Email systems

Job description

Renton West Veterinary Hospital in Renton, WA is seeking a friendly receptionist to be the first point of contact for clients and pets. You will convert calls into appointments, greet clients, and coordinate scheduling with the veterinary team.

This onsite role requires strong communication, multitasking, and accuracy in records, with opportunities to grow in a collaborative WellHaven environment.