Veterinary Receptionist: Warm Client Care & Scheduling

Talentify; Kirkwood (MO); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k

Short-term leave

Long-term leave

Uniform allowance

PTO

Job summary

National Veterinary Associates (NVA) is seeking a friendly Veterinary Receptionist to welcome clients and their pets, schedule appointments, and manage front desk operations in our Missouri clinic.

You’ll handle calls, emails, payments, records, and coordinate with the veterinary team to keep the clinic running smoothly. This full-time role offers a competitive hourly wage and benefits.

Qualifications

• Excellent verbal and written communication skills.
• A natural ability to deliver top notch customer service with professionalism and kindness.
• Familiarity with animal care is a plus.
• Bonus points for knowledge of lab procedures or veterinary critical care.
• Comfort working in a fast-paced environment while staying detail oriented.
• Basic computer skills for scheduling, records, and payment processing.

Responsibilities

• Greet clients and their pets with warmth and empathy.
• Schedule appointments and manage the clinic calendar.
• Answer calls, emails, and messages promptly and professionally.
• Keep client records up-to-date, including medical history and insurance details.
• Assist with check-in and check-out, including payment processing.
• Share information about services, products, and procedures.
• Maintain a tidy, pet-friendly reception area.
• Collaborate with the veterinary team to keep the clinic running smoothly.

Skills

Verbal communication

Written communication

Customer service

Animal care familiarity

Basic computer skills

Job description

National Veterinary Associates (NVA) is seeking a friendly Veterinary Receptionist to welcome clients and their pets, schedule appointments, and manage front desk operations in our Missouri clinic.

You’ll handle calls, emails, payments, records, and coordinate with the veterinary team to keep the clinic running smoothly. This full-time role offers a competitive hourly wage and benefits.