Pet Care Customer Experience Specialist

Little Neck Veterinary Care, A PetOne Veterinary Hospital; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid time off

Job summary

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations. This front desk role greets clients, answers questions, schedules appointments, processes payments, and maintains client information in our practice management software.

A minimum of 1 year related experience is required. NVA offers a comprehensive benefits program and a supportive team focused on delivering excellent client experiences and care for pets across the United States

Qualifications

• Minimum of 1 year related experience required.

Responsibilities

• Greets clients and responds to questions, schedules appointments.
• Processes incoming and outgoing payments and maintains client information in practice management software.
• Escalates complex matters to senior staff.

Job description

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations. This front desk role greets clients, answers questions, schedules appointments, processes payments, and maintains client information in our practice management software.

A minimum of 1 year related experience is required. NVA offers a comprehensive benefits program and a supportive team focused on delivering excellent client experiences and care for pets across the United States