Pet Care Front Desk Pro — Client Service Specialist

Pet Services of Washington, P.S.; Brockton (MA); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Paid vacation and sick days

401(k) plan

Employee pet discounts

Zusammenfassung

VCA North Main Street Veterinary Clinic in Brockton, MA seeks an experienced Client Service Representative to excel in a fast-paced, pet-care focused environment. This role emphasizes friendly, professional client interaction, appointment coordination, and accurate handling of payments and records.

We welcome candidates with a passion for learning, and are prepared to train the right person. A strong emphasis on teamwork and a caring approach to pets and their owners drives our

Qualifikationen

• Experience in customer service preferred; training available.
• Strong communication and organizational skills.

Aufgaben

• Schedule and confirm appointments.
• Place outbound follow-up calls to clients.
• Present and explain fees; process payments.
• Recommend and obtain products/services, including prescriptions.
• Educate clients on pet care and general husbandry.
• Manage medical records, charts and correspondence.
• Maintain hospital cleanliness and facility upkeep.

Kenntnisse

Customer service

Communication

Organization

Jobbeschreibung

VCA North Main Street Veterinary Clinic in Brockton, MA seeks an experienced Client Service Representative to excel in a fast-paced, pet-care focused environment. This role emphasizes friendly, professional client interaction, appointment coordination, and accurate handling of payments and records.

We welcome candidates with a passion for learning, and are prepared to train the right person. A strong emphasis on teamwork and a caring approach to pets and their owners drives our