Pet Care Experience Coordinator

VCA Inc.; Morrisville (NC); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. in Morrisville, North Carolina is seeking a Client Service Coordinator to enhance the client and pet experience in our hospital. The role involves driving client engagement, managing the flow of services, and providing exceptional client care in a friendly environment.

The ideal candidate should have a high school diploma and customer service experience, being comfortable working with various pets. This position includes competitive pay and a variety of benefits.

Qualifications

• One year related experience required, preferably in customer service.
• Must be at least 18 years old for certain duties.
• Medical background preferred, including familiarity with medical terminology.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Provide professional and exceptional client service.
• Educate clients about wellness plans and pet health needs.
• Manage financial transactions and administrative functions.

Skills

Customer service

Communication skills

Ability to work with pets

Education

High School Diploma or equivalent

Job description

VCA Inc. in Morrisville, North Carolina is seeking a Client Service Coordinator to enhance the client and pet experience in our hospital. The role involves driving client engagement, managing the flow of services, and providing exceptional client care in a friendly environment.

The ideal candidate should have a high school diploma and customer service experience, being comfortable working with various pets. This position includes competitive pay and a variety of benefits.