Pet Care Client Experience Coordinator

VCA Inc.; Boston (MA); On-site; USD 23,322 - 29,797; Part time

Benefits offered by this job

Comprehensive Medical, Dental and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Continuing Education Allowance

Job summary

VCA Inc. in Boston is looking for a Client Service Coordinator who will drive the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.

The successful candidate will excel in communication, provide exceptional service, and educate clients about their pets' health needs.

This role offers a pay range of $16.93 - $21.63 hourly, alongside a comprehensive benefits package including medical, dental, and vision insurance.

Qualifications

• Ability to multi-task effectively in a busy environment.
• Demonstrated strong written and verbal communication skills.
• Organizational ability to manage tasks systematically.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about pet health and hospital services.
• Assist clients with documentation and appointment scheduling.

Skills

Leadership

Customer Focus

Communication Skills

Client Service Skills

Job description

VCA Inc. in Boston is looking for a Client Service Coordinator who will drive the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.

The successful candidate will excel in communication, provide exceptional service, and educate clients about their pets' health needs.

This role offers a pay range of $16.93 - $21.63 hourly, alongside a comprehensive benefits package including medical, dental, and vision insurance.