Pet Care & Client Experience Coordinator

VCA Inc.; Raleigh (NC); On-site; USD 20,664 - 25,747; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans

Paid Time Off and Holidays

Mental Health and Wellbeing Resources

Flexible Spending Accounts (FSA)

Paid Parental Leave

Digital Exercise Therapy

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts on products and services

Job summary

VCA Inc. in Raleigh, North Carolina is seeking a Client Service Coordinator to enhance the experience of clients and their pets. This role involves maximizing productivity of the veterinary team, promoting hospital services, and ensuring exceptional customer care.

The ideal candidate should possess strong customer service skills and be comfortable working with various animals. A high school diploma is preferred, and some medical background is advantageous. The position offers a competitive pay range and comprehensive benefits.

Qualifications

• Must be at least 18 years old for radiography duties.
• One year of related customer service experience required.
• Preferred background in veterinary technician, human healthcare, or pharmaceuticals.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Actively recruit new clients and promote hospital services.
• Provide exceptional service and educate clients about pet health.

Skills

Customer service

Communication

Attention to detail

Education

High School Diploma or equivalent

Job description

VCA Inc. in Raleigh, North Carolina is seeking a Client Service Coordinator to enhance the experience of clients and their pets. This role involves maximizing productivity of the veterinary team, promoting hospital services, and ensuring exceptional customer care.

The ideal candidate should possess strong customer service skills and be comfortable working with various animals. A high school diploma is preferred, and some medical background is advantageous. The position offers a competitive pay range and comprehensive benefits.